Shipping policy
Shipping Policy
Shipping Processing Time
All orders are processed within 1 to 3 business days after payment has been received. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Rates
Shipping costs are calculated at checkout based on the delivery location, package weight, and selected shipping method.
Estimated Delivery Times
- Standard Shipping: 3 to 7 business days
- Expedited Shipping: 1 to 3 business days (where available)
- International Shipping: 7 to 21 business days
Please note that delivery times are estimates and may vary due to weather, customs processing, carrier delays, or other unforeseen circumstances.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information, if available.
Shipping Destinations
We currently ship to the locations listed during checkout. If your country or region is unavailable, please contact us before placing an order.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. If an incorrect address is provided, additional shipping charges may apply if the package needs to be reshipped.
Lost or Damaged Packages
If your order arrives damaged or is lost during transit, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue and determine an appropriate solution.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer.
Contact Us
If you have any questions about shipping or your order, please contact our customer support team. We are happy to assist you.